Cart Items 0

No products in the cart.

FAQ

GENERAL QUESTIONS

If you have any questions regarding our IPTV service then check out our frequently asked questions which should answer most of your IPTV-related questions.

IPTV stands for Internet Protocol Television, which is the online transmission of regular TV channels and pay TV channels over the Internet. On Novastreams you can watch all the best premium channels for a fraction of the price.

1 – If your TV is not a Smart TV, then you absolutely need an Android box to benefit from an IPTV subscription.

2 – If you have a Smart TV, simply install the Smart IPTV app from your TV store and provide us with the mac address displayed on the app and we will install the IPTV subscription on your TV remotely.

After completing your IPTV subscription payment, we will send you an IPTV installation email with your access rights and IPTV subscription installation instructions for all media (Smart IPTV / Box android / Ordi / Mac / Smartphone / Apple TV) / Tablet / iPad / Mag)

The subscription takes effect from the moment you receive your activation credentials in the email.

Example:

Haley signed up for a three-month subscription at 11:55 PM on February 17 and received the activation voucher at 00:10 am on February 18. Haley’s subscription will be available from 00:10 am on February 18th for the next 3 months.

Our IPTV Subscriptions Are Compatible With All Types Of Devices And Applications.

 

If You Have Any Questions After Purchasing Your Subscription, Our Agent Will Contact You To Provide Comprehensive Assistance.

For proper TV viewing, a connection speed of 10 Mbps is required to watch IPTV channels in Full HD and 4K. For IPTV channels in SD, a speed of 6 Mb/s is sufficient.

Certainly, yes. No Matter On Which Country You Reside, You Can Subscribe And Use Our Service.

We Accept Paypal And Credit Card.

We Always Say That, If You Are Worried About The Quality Of Our Service, Please Buy A 24h IPTV Trial At 1.99€ And Check It For 24h, And Then If You Feel That It’s Good Enough, Then Try To Buy Service From Us.

 

Whatever, We Offer A Full Refund Within 7 Days As It Mentioned In Our Plans.

 

We Hardly Recommend You To Test Our Service Before Purchase, So That We Don’t Have To Face Any Refund Request As Well.

We Offer The Most Reliable IPTV Service In The World, And We Are Always Doing Our Best To Provide A High Quality Of Service. If There Is A Problem With Your Subscription (Channel Not Working, Subscription Not Working, You Have A Problem In Setupping Your Subscription… ) We Are Always Provide Support. And During The Refund Time If You Didn’t Like The Service We Provide Full Refund.

 

We Guarantee A Full Support For 24h/7.

It Is Very Rare For This To Happen, And Even If It Does We Can Provide You With A Different Type Of Server.

Even If Both Servers Don’t Work, We’ll Refund Your Money. Don’t Worry About That!

We Adhere To The Highest Industry Standards To Protect Your Personal Information When You Checkout And Purchase.

Your Credit Card Information Is Encrypted During Transmission Using Secure Socket Layer (SSL) Technology, Which Is Widely Used On The Internet For Processing Payments.

Your Credit Card Information Is Only Used To Complete The Requested Transaction And Is Not Subsequently Stored.

Need Additional Help? You Can Contact Us Here : support@novastreams.tv